FAQ's :



Oakridge Store

a. What is Oakridge Store?

Login

a. How do I login?

b. I forgot my Password?

c. I am getting an error “Email Address not found in our records”

d. I am being asked to enter the email address

Shopping

a. How do I know what items should be purchased for a particular Class & Syllabus?

b. What are "Step 1, Step 2 & Step 3"?

c. I want to add all the Mandatory Items to Cart in one go?

d. I want to add the items by Category (Text Books, Note Books etc..)

e. I want to remove all the Items from Cart in one go?

f. How do I know which language books to purchase?

My Cart

a. How do I make changes to the Cart?

My Account – My Orders

a. What is Order Status?

b. What do you mean by payment status “Not Received”?

c. What do you mean by “Partial Accept”

Payments & Refund

a. How Can I pay?

b. My Order has been Partially Accepted. How will I get the refund?

c. I have placed an order but want to cancel the order?

d. I want to cancel the order before it is verified? How do I do it and get the Refund?

My Account – My Profile

a. How do I change my Password or Email Address?


Shipping & Delivery

a. I have placed an order? When can I get the Items?

b. I have not received my items? I have placed the order 5 days back?


Contact Us

a. I want to send feedback or want to contact the Store


 
 

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